How quickly do you respond? βΎ
Within 24 hours on business days (MondayβFriday). We aim to respond to support queries on the same business day when possible.
Is there WhatsApp or phone support? βΎ
Yes β you can reach us on WhatsApp at
+91-92868 68300 or call the same number directly. We are also available via email at support@kiranamitra.in. WhatsApp is typically the fastest channel for quick queries.
How do I report a bug? βΎ
Email support@kiranamitra.in with your device model, Android version, and a brief description of what happened. Screenshots or screen recordings are very helpful.
Are you available for pilot programs? βΎ
Yes β we are actively enrolling early pilot merchants. Contact us with "Pilot" in your subject line and we will respond with next steps.
Where is KiranaMitra available? βΎ
India only, on Android devices (8.0 and above). We are not currently available on iOS. Our primary markets are North Indian merchants comfortable with Hindi and Hinglish.